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#fff;border-radius:4px;touch-action:none;transition:background .15s}.my-tickets-column-divider:hover,.my-tickets-column-divider:focus-visible{background:#ffab66;outline:none}.my-tickets-list .ant-card-body,.my-tickets-detail>.ant-card-body{height:calc(100% - 56px);overflow:auto}.my-ticket-card{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:start;gap:8px;border:1px solid #e5e7eb;border-radius:8px;padding:10px;margin-bottom:8px;cursor:pointer}.my-ticket-card.active{border-color:#1677ff;background:#f0f7ff}.my-ticket-card-select{padding-top:2px}.my-ticket-card-main{min-width:0;overflow-wrap:anywhere}.my-ticket-card-main p{margin:6px 0}.my-ticket-card-heading{display:flex;min-width:0;flex-wrap:wrap;align-items:center;gap:4px}.my-ticket-card-heading strong{min-width:0;overflow-wrap:anywhere}.my-ticket-card-side{display:flex;flex-direction:column;align-items:flex-end;gap:8px;white-space:nowrap}.my-ticket-card-side .ant-tag{margin-inline-end:0}.my-tickets-list>.ant-card-head .ant-card-head-wrapper{gap:8px}.my-tickets-list>.ant-card-head-title{white-space:normal}.my-tickets-filter-popover{width:min(760px,calc(100vw - 40px))}.my-tickets-filter-popover .ant-popover-inner{padding:20px}.my-tickets-filter-panel{max-height:70dvh;overflow:auto;padding-right:6px}.my-tickets-filter-panel h3{margin:0 0 14px}.my-tickets-filter-panel h3+*{margin-bottom:18px}.my-tickets-filter-actions{display:flex;justify-content:flex-end;position:sticky;bottom:0;background:#fff;padding-top:8px}@media(max-width:1100px){.my-tickets-grid{--my-tickets-nav-width:130px}.my-ticket-card{grid-template-columns:auto minmax(0,1fr)}.my-ticket-card-side{grid-column:2;flex-direction:row;align-items:center;flex-wrap:wrap}}.new-ticket-layout{display:grid;grid-template-columns:minmax(320px,38%) minmax(0,1fr);gap:12px;height:calc(100dvh - 210px);min-height:520px;padding:12px;border:1px solid #e5e9f0;border-radius:10px;background:#f7f9fc}.new-ticket-layout>.ant-card{height:100%;overflow:hidden}.new-ticket-history .ant-card-body{height:calc(100% - 46px);overflow:auto}.new-ticket-form-card>.ant-card-body{height:100%;padding:12px}.new-ticket-form-card .ant-tabs,.new-ticket-form-card .ant-tabs-content-holder,.new-ticket-form-card .ant-tabs-content,.new-ticket-form-card .ant-tabs-tabpane{height:100%}.new-ticket-form-card .incoming-form{height:calc(100% - 2px);border:1px solid #edf0f5;border-radius:8px}.complaint-form-tools{display:flex;justify-content:flex-end;margin-bottom:12px}.complaint-form-tools+.ant-alert{margin-bottom:16px}.complaint-submit-actions{justify-content:flex-end}.complaint-ticket-meta{margin:12px 0}@media(max-width:1200px){.new-ticket-layout{grid-template-columns:340px minmax(0,1fr)}}.complaint-contact-list{margin:-8px -16px}.complaint-contact-row{display:flex;min-height:36px;align-items:center;justify-content:space-between;gap:8px;padding:4px 12px;border-bottom:1px solid #f0f0f0}.complaint-contact-row:last-child{border-bottom:0}.complaint-contact-row>span{overflow-wrap:anywhere}.ticket-customer-unit{border:1px solid #e5e8ef;border-radius:8px;overflow:hidden;background:#fff}.ticket-customer-unit>summary{min-height:42px;padding:8px 12px;cursor:pointer;background:#f7f9fc;display:flex;align-items:center;justify-content:space-between;gap:12px}.ticket-customer-unit>.ant-card{border:0;border-top:1px solid #e5e8ef;border-radius:0}.my-tickets-nav .ant-menu-sub .ant-menu-item{padding-inline-start:12px!important;padding-inline-end:4px!important}.my-tickets-nav .ant-menu-sub .ant-menu-title-content{overflow:visible;text-overflow:clip}.my-tickets-list>.ant-card-head .ant-card-head-wrapper{display:flex;flex-wrap:wrap;gap:8px}.my-tickets-list>.ant-card-head .ant-card-head-title{flex:1 1 100%;min-width:0;padding-bottom:0;overflow:visible}.my-tickets-list>.ant-card-head .ant-card-head-title>.ant-space{display:flex;width:100%}.my-tickets-list>.ant-card-head .ant-card-head-title .ant-space-item:first-child{flex:1;min-width:0}.my-tickets-list>.ant-card-head .ant-card-head-title .ant-input-search{width:100%}.my-tickets-list>.ant-card-head .ant-card-extra{flex:1 1 100%;min-width:0;margin:0;padding-top:0}.my-tickets-list>.ant-card-head .ant-card-extra>.ant-space{display:flex;flex-wrap:wrap;gap:8px}.my-tickets-list>.ant-card-head .ant-card-extra .ant-select{width:180px;max-width:100%}.my-tickets-list{display:flex;flex-direction:column}.my-tickets-list>.ant-card-head{flex:none}.my-tickets-list>.ant-card-body{flex:1;min-height:0;height:auto;overflow:auto}